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Carmel Smyth Batik accepts all major credit cards, debit cards, PayPal and ApplePay – it’s free, there are no transaction fees.

We take security very seriously. We do not store any financial information on our servers. We have multiple security layers and adhere to best practices wherever possible. Furthermore, any other sensitive customer information is encrypted using secure socket layer technology (SSL) and stored on dedicated, secured servers. For more information on how we protect customer information, see our Privacy Policy.

Batik artwork is normally shipped within 1-2 days but if it will take longer than 5 business days you will be  notified. You will receive a tracking number so that you can follow the progress of your package in transit.

Batik artworks shipped outside the E.U. may be subject to import duties & taxes. Please contact the customs office in the country of destination for more information about any applicable duties & taxes.

Yes, we often offer Free Shipping for certain artworks or special offers. The specific product page provides more details under ‘Delivery Information’

Let us know if you need your artwork in a hurry. In the majority of cases express shipping is available.

We want you to be 100% happy with your new artwork so we offer a seven-day money back guarantee! Simply notify us by email within 7 working days of receiving your delivery that you intend to return the artwork.  For more details see our Returns Policy.